These General Terms and Conditions (hereinafter referred to as the GTC ) determine the terms and conditions of the sales contracts and related legal relationships (hereinafter referred to as the Contract ) concluded between the Pécsi Sörfőzde Private Limited Liability Company (hereinafter referred to as the Service Provider) and the customer (hereinafter referred to as the Customer or Consumer ) ordering any product (hereinafter referred to as the Product ) available on the webshop (webshop) available on the website https://www.pecsisor.hu. The technical information required for the use of the website that is not contained in these GTC is provided by the information available on the website. By using the website and submitting the order, the Customer expressly declares that he has read, understood and accepted the content of these GTC. And acceptance of the GTC is a prerequisite for concluding a contract. The GTC is not filed separately, but is available to the Customer in the order confirmation e-mail. The Agreement is concluded in Hungarian and is governed by Hungarian law.
If these GTC refer to Consumer, this refers exclusively to the consumer as defined in Section 8:1. Point 3 of the Civil Code. The Customer includes both the Consumer and the enterprise as defined in Section 8:1. Point 4 of the Civil Code.
By using the website, the Consumer acknowledges and accepts the contents of these GTC.
SERVICE PROVIDER
Name: Pécsi Brewery is a privately owned joint-stock company
Headquarters: 7624 Pécs, Alkotmány Street 94.
Tax number: 11002776-2- 02
Company registration number: 02-10-060045
Account manager: OTP Bank
Email address: webshop@pecsisorshop.hu
Phone number: +36 30 171 8538
ACTIVITY ON THE WEBSITE
The Service Provider in the web store
sells online to Consumers.
The essential features and characteristics of the Products can be found on the specific Product page.
Consumer restrictions
The Service Provider sells Products containing alcohol only to persons over the age of 18. Consumer
Sales in the Web Store are for retail purposes only and do not entitle you to resell the ordered products commercially. Commercial distribution may only take place on the basis of a separate written contract.
Prices
The prices displayed for the Products are gross unit prices and are in Hungarian forints. The prices are for informational purposes only until the order is finalized, after which they are binding on the Customer. The Service Provider reserves the right to change the price. The full, total amount to be paid is clearly indicated to the Consumer in the web store before the order is finalized. By sending the order, the Consumer accepts the displayed, finalized prices. Our prices include the following taxes legally imposed on the Product:
– excise duty levied and paid on beer as an excise product, and
– general sales tax.
No separate packaging costs will be charged for the Products.
The displayed prices do not include the delivery fee. For orders over HUF 20,000, the delivery fee is borne by the Service Provider.
For orders below this value, the following shipping costs will be charged:
For ordering bottled products:
– 1800 HUF for ordering 1 case of beer
– When ordering 2 cases of beer, if you purchase products of different capacities (0.5L or 0.33L) 3600 HUF
– When ordering 2 cases of beer, if you purchase products of the same capacity (0.5L or 0.33L) it is free
For ordering boxed products:
– 1800 HUF for ordering 1 tray of beer
– 2200 HUF for ordering 2 trays of beer
- Free when ordering 3 or 4 trays of beer
The total amount to be paid is all costs based on the summary of the order and the confirmation letter.
Displaying special prices
The Service Provider displays the promotional prices in the Online Store in accordance with the relevant legislation, in particular as specified in Section 4/A of Act XLVII of 2008 and Directive 2019/2161/EU.
In addition to the promotional price, it indicates the lowest price applied in a period of at least 30 days prior to the start of the promotion (previous price), as well as the start date of the promotion.
The Service Provider reserves the right to determine and modify the duration and conditions of promotions in accordance with the law.
Minimum order quantity
The sales unit used in the web store is a complete, unopened tray containing one type of product, which contains 24 pieces of Product. The minimum quantity of Product that can be ordered from the web store is 1 tray, which does not constitute an abusive contractual term, as the nature of the product (beer) and its packaging justify this.
Due to the delivery size limit of our package logistics partner, the maximum quantity of goods that can be delivered in one order is 4 trays, the webshop does not allow you to record more than this. Please place your order for more than 4 trays as a separate order. Thank you for your understanding.
Territorial restriction
The web store only ships to Hungary.
Responsibility
The Consumer acknowledges that if his order cannot be fulfilled within 8 working days due to lack of stock or other reasons, the Pécsi Brewery Private Limited Company will inform the Consumer by e-mail, and at the same time the Consumer's order will be automatically cancelled. The Consumer must place a repeated order for later fulfillment - after the product is available.
We act with the utmost care to ensure the correctness of the parameters, data, prices, related data, etc. of the Products offered in the web store, and we assume liability for the data provided on the website to the extent permitted by law. If, despite all the care of the Service Provider, incorrect data, information, or prices are displayed on the web store interface or in the order confirmation – with particular regard to obviously incorrect data, information, or prices, e.g. prices of “0” HUF or “1” HUF that differ significantly from the well-known, generally accepted, or estimated price of the Product, or that appear due to a system error – the Service Provider reserves the right to correct the error and to inform the Consumer at the same time. In this case, the Service Provider is not obliged to deliver the Product at the incorrect price, but may offer delivery at the correct price, in which case the Consumer may withdraw from his or her intention to purchase without any further consequences.
PURCHASE ON THE WEBSITE
Ordering process
The selected Product can be placed in the cart using the Add to Cart button. By pressing the Add to Cart button, 24 or an integer multiple of the Product will be added to the cart. The web store will automatically adjust the quantity that does not correspond to this to the next integer multiple of 24!
The Consumer can check the contents of the basket by clicking on the Basket icon. Here, they can change the quantity of the Product they want to order – which must be confirmed by clicking the Update Basket button – or they can delete the given item. The Empty Basket button also allows them to completely empty the basket.
Options to proceed from the Cart menu:
The Consumer can continue the purchase process by clicking the Proceed to checkout button. The next step is to fill in the billing and shipping information, and there is the option to log in based on a previous registration, create a customer account (i.e. register), or purchase without registration.
In the case of a purchase with or without registration, the Consumer must provide the following data (on the website, * indicates mandatory data):
first and last name, telephone number, email address, billing address, and any shipping address that is different from this.
A password is not required upon registration, an automatically generated password will be created. The Consumer will receive confirmation of successful registration by e-mail.
As the next step in the order process, the Consumer can use a summary page to check all previously entered data, the Products they wish to order, their quantity, and the payment and delivery methods. If everything is correct, by clicking the Submit Order button, you will be transferred to the SimplePay payment page, where you can start the transaction by entering your bank card details
– After entering your card details, please check that the data is correct.
– The transaction is processed in the bank's processing systems.
– You will also be notified of the payment result by e-mail and will be returned to the Service Provider's website
By using the SimplePay payment system, the Consumer acknowledges that the following personal data stored in the user database of www.pecsisor.hu by the data controller of the Pécsi Sörfőzde Private Limited Company (7624 Pécs, Alkotmány utca 94.) will be transferred to OTP Mobil Kft., as the data processor. The scope of data transmitted by the data controller is as follows: name, e-mail address, telephone number, billing address data and shipping address data.
The nature and purpose of the data processing activity carried out by the data processor can be viewed in the SimplePay Data Processing Information at the following link: http://simplepay.hu/vasarlo-aff
Regardless of the intention to order, the Consumer can manage his/her data after entering the My Account menu item. Here, he/she can modify the password generated by the machine sent by e-mail, the data provided during registration, and track the data and status of the placed order. The Consumer is responsible for keeping the access data confidential. The Consumer is responsible for updating his/her data and is obliged to notify the Service Provider if he/she becomes aware that his/her data has been misused by a third party. In case of a forgotten password, a new password can be requested on the website to the registered e-mail address.
Offer binding, confirmation
The Service Provider will confirm the order within 48 hours in the form of an automatic email. If the Consumer does not receive this confirmation within 48 hours, the Consumer is released from the obligation of the offer and is not obliged to receive the ordered Products.
The confirmation email contains the data provided during the purchase, the order data, the name and price of the ordered Product(s), the chosen payment and delivery methods, the order number, and the Consumer's comments regarding the order.
Formation of the contract
The content of the contract concluded between the Service Provider and the Consumer is determined by these GTC. The contract is not considered a written contract, the Service Provider does not register it, however, the content of the contract is recorded in the confirmation e-mail sent about the order, which the Consumer may store on a durable medium (e.g. in his/her electronic mail system) and access at any time, referring to Section 11 of Government Decree 45/2014. (II. 26.).
Sending the order is considered an electronically concluded contract, which is governed by the provisions of Act CVIII of 2001 on electronic commerce services and certain issues of information society services. The contract is subject to Government Decree 45/2014 (II.26.) on the detailed rules for contracts between consumers and businesses, and takes into account the provisions of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights and Regulation (EU) 2016/679 of the European Parliament and of the Council on the processing of personal data (GDPR).
It is possible to conclude the contract in Hungarian.
Legal effect of invoicing and remote billing
The Consumer records a shipping and billing address in his/her profile, which the Consumer is responsible for updating. The Service Provider excludes liability for problems related to the topicality of these addresses.
After finalizing the order, no changes can be made to the billing and shipping information for that order.
By accepting these GTC, the Consumer acknowledges that the Service Provider may issue a remote invoice for the order, which the Consumer will receive in .pdf format to the e-mail address used to place the order. The Service Provider may also send the invoice for the order to the Consumer in printed form, attached to the package. The remote invoice is considered a document issued and certified in electronic form in accordance with the applicable laws and regulations of the Hungarian Tax Authority.
Payment of the price of the ordered Product
The Service Provider retains ownership of the Product until the purchase price of the Product is paid, but the risk of damage passes to the Consumer upon delivery of the Product.
The online store currently only allows you to pay for the ordered Product in the following ways:
Purchase by bank card (via SimplePay system)
Shipping method
Home delivery
The Service Provider will deliver the ordered Product(s) to the address provided by the Consumer. Delivery takes place during working hours, so if the Consumer is not at home during the day, it is worth providing the work address as the delivery address.
The Service Provider reserves the right to use a parcel logistics service provider for home delivery.
If the ordered Products include Products containing alcohol, the courier will verify that the recipient is over 18 years of age. If the recipient does not prove their age with an official ID, the courier will refuse delivery and return the Product to the place of dispatch. In this case, the Consumer will receive a refund of the purchase price by transfer to their bank account, but the Consumer will be responsible for any additional costs incurred due to return shipping.
Delivery time
If the ordered Product is in stock, delivery will take place within 2-5 business days of placing the order.
If the ordered product - contrary to what is indicated in the web store - is not expected to be available in sufficient quantity within the above 5 working days, the Service Provider will discuss with the Consumer by telephone the possible cancellation of the order.
Things to do upon receipt
Upon receipt of the Product, the Consumer is obliged to inspect the Product to ensure that it is undamaged. If the Consumer experiences damage to the packaging or the Product, the Consumer may request the courier to draw up a report, because upon receipt of the Product from the courier or by signing the document confirming receipt, the quantitative and qualitative acceptance of the Product takes place, which means that after receipt, the Consumer may only exercise his right of withdrawal, therefore, after the delivery person has left, the Service Provider is unable to accept any subsequent quantitative and qualitative complaints.
If the packaging or the Product is visibly damaged upon receipt, and the damage occurred prior to receipt of the goods, the Service Provider will provide the return or replacement of the Product free of charge. The Service Provider is only liable for damage detected after receipt in the event of a hidden defect, if it was not detectable during delivery. In this case, the Consumer may still assert his warranty rights in accordance with the provisions of the Civil Code.
Copyright
The content appearing in the web store is protected by copyright and may not be copied, modified or distributed without the written consent of the Service Provider – especially not for commercial purposes!.
RIGHT OF WITHDRAWAL – Information pursuant to Government Decree 45/2014. (II. 26.) on the detailed rules of contracts between consumers and businesses
According to Section 8:1, Paragraph 1, Point 3 of the Civil Code, only a natural person acting outside the scope of his profession, independent occupation or business activity is considered a consumer, so legal entities cannot exercise the right of withdrawal without giving reasons.
The consumer exercises his right of withdrawal a) in the case of a contract for the sale of a product
The provisions of this clause do not affect the consumer's right to exercise the right of withdrawal specified in this clause during the period between the date of conclusion of the contract and the date of receipt of the product. If the consumer has made an offer to conclude the contract, the consumer has the right to withdraw the offer before the contract is concluded, which terminates the binding nature of the offer to conclude the contract.
The consumer may exercise his right under Section 20 of Government Decree 45/2014. (II. 26.) by means of a clear statement to this effect or by using the here . The right of withdrawal shall be deemed to have been exercised within the deadline if the consumer sends his statement within the deadline.
If the consumer withdraws from the contract in accordance with Section 22 of Government Decree 45/2014 (II. 26.), the Seller shall refund the full amount paid by the consumer as consideration, including the costs incurred in connection with the performance, including the delivery fee, no later than fourteen days after the date on which the consumer became aware of the withdrawal. Please note that this provision does not apply to additional costs incurred by choosing a method of transport other than the least expensive standard method of transport.
If the consumer withdraws from the contract in accordance with Section 22 of Government Decree 45/2014 (II. 26.), he is obliged to return the product immediately, but no later than fourteen days from the date of notification of withdrawal, or to hand it over to the Seller or to a person authorized by the Seller to receive the product. The return is deemed to have been completed within the deadline if the consumer sends the product before the deadline expires.
The consumer bears the cost of returning the product. The product must be returned to the Seller's address.
Refund method in case of withdrawal: the refund will be made in the same way as the original payment method (e.g. to a bank card), unless the consumer requests otherwise and this does not entail additional costs (Government Regulation 45/2014, Section 22 (4))
Please note that the Consumer may only unopened alcoholic products. Pursuant to Section 29 (1) e) of Government Decree 45/2014. (II. 26.), the right of withdrawal may not be exercised in the for health or hygiene reasons (e.g. opened packaging).
WARRANTY
Warranty
In the event of defective performance by the Service Provider, the Consumer may assert a warranty claim against the enterprise in accordance with the provisions of Act V of 2013 on the Civil Code.
In the case of a consumer contract, the Consumer, who is considered a Consumer, may assert his warranty claims during the 2-year limitation period from the date of receipt, for product defects that already existed at the time of delivery of the product. Beyond the two-year limitation period, the Consumer can no longer assert his warranty rights.
The Consumer may, at his/her choice, make the following warranty claims:
You may request repair or replacement, unless the fulfillment of the request chosen by the Customer is impossible or would entail disproportionate additional costs for the business compared to the fulfillment of your other request. If the Consumer did not or could not request the repair or replacement, you may request a proportionate reduction in the consideration or the Consumer may repair the defect at the expense of the business or have it repaired by someone else or - in the last resort - withdraw from the contract.
The Consumer may switch from his chosen warranty right to another, but the Consumer shall bear the cost of the switch, unless it was justified or the business gave a reason for it.
The Consumer is obliged to report the defect immediately after its discovery, but no later than within 2 months of the discovery of the defect.
The Consumer may assert his warranty claim directly against the business.
In the event of a defect discovered within 6 months of performance (i.e. delivery), it shall be presumed that the defect already existed at the time of performance, unless this presumption is incompatible with the nature of the defect or the nature of the product. The Service Provider shall only be exempt from the warranty if it rebuts this presumption, i.e. proves that the defect in the product arose after delivery to the Consumer. On this basis, the Service Provider is not obliged to uphold the Consumer's objection if it adequately proves that the cause of the defect is the consequence of improper use of the product. However, after six months of performance, the burden of proof is reversed, i.e. in the event of a dispute, the Consumer must prove that the defect already existed at the time of performance. The Service Provider does not assume a voluntary warranty.
Product warranty
Product warranty may only arise in the event of a defect in a movable item (product). In this case, the Consumer, who is considered a Consumer, may – at his/her choice – assert the right specified in point 7.1 or a product warranty claim.
As a product warranty claim, the Consumer may only request the repair or replacement of the defective product.
A product is considered defective if it does not meet the quality requirements in effect at the time of its release or if it does not have the properties specified in the description provided by the manufacturer.
The Consumer may assert his/her product warranty claim within 2 years from the date the product was placed on the market by the manufacturer. After this deadline, he/she loses this right.
The Consumer may exercise his product warranty claim exclusively against the manufacturer or distributor of the movable property.
In the event of a product warranty claim, the Consumer must prove the defect in the product.
The manufacturer (distributor) is only exempt from its product warranty obligation if it can prove that:
The manufacturer (distributor) only needs to prove one reason to be exempted.
A warranty claim and a product warranty claim cannot be asserted simultaneously and in parallel due to the same defect. However, in the event of a successful claim under a product warranty, the Consumer may assert a warranty claim against the manufacturer for the replaced product or repaired part.
REMEDIES
Place, time and method of complaint handling
The Consumer may submit consumer complaints regarding the product or the Service Provider's activities at the following contact details:
Complaint handling deadline
The Service Provider shall respond to the complaints received in writing within 30 days at the latest , pursuant to Section 17/A of Act CLV of 1997.
In the event of a complaint from the Consumer, the Service Provider shall act in accordance with the provisions of Act CLV of 1997 on Consumer Protection. In the event of a consumer dispute, the Consumer is entitled to:
Contact details of the Arbitration Board competent for the registered office of the Enterprise:
Baranya County Conciliation Board
Address: 7625 Pécs, Majorossy Imre u. 36.
Phone: +36 72 507-154
E-mail: baranya.bekelteto@pbkik.hu
contact information for conciliation bodies with other residences here .
The European Commission's online dispute resolution platform can be accessed at the following link: https://ec.europa.eu/consumers/odr
MISCELLANEOUS PROVISIONS
Technical limitations
Purchasing on the website assumes that the Consumer is aware of and accepts the possibilities and limitations of the Internet, with particular regard to technical performance and errors that may occur. The Service Provider is not liable if any operational errors are detected in the Internet network, which prevent the operation of the website and the purchase.
Privacy Policy
The Service Provider's data protection policy is available at the following address: https://pecsisor.hu/adatvedelem/
Within the period of data processing, the Consumer may request information from the Data Controller at any time about the processing of his/her personal data. The Data Controller is obliged to inform you in writing, in a clear and understandable form, about the data processed, the purpose, legal basis and duration of the data processing, as soon as possible, but no later than 3 working days after the request is submitted, and – if the data has been transferred – about who receives or has received the data and for what purpose.
Data processing for unregistered customers
The Service Provider processes personal data provided during an order without registration for the purpose of fulfilling the order and fulfilling the legal obligations arising from it. Detailed information is available at https://pecsisor.hu/adatvedelem/
Terms and conditions, price changes
The Service Provider reserves the right to modify these GTC, the prices of the products sold in the web store and other prices indicated there at any time - not with retroactive effect. The modification shall enter into force after publication in the web store and shall only be valid for transactions after entry into force. The returning Consumer shall be informed of the modification of the GTC by re-accepting the GTC when placing his order.
The date of entry into force of these General Terms and Conditions: July 1, 2025, with the simultaneous withdrawal of the previous General Terms and Conditions. The expired General Terms and Conditions can still be found archived on the website.
